As a provider of IT related services we have a varied mix of clients. One aspect of our services is supporting clients with their hardware and software requirements.
Some would see our service as a necessity where some see it as an ad-hoc requirement. We are obviously in business to make money, however we offer an honest service and to that end realise that not all businesses require a retained IT service from a company such as D2NA.
Depending on your size of business, what it is you do and where you do it are all strong reasons to carefully look at your IT requirement and therefore on-going support needs.
You will have most likely suffered from IT letting you down in the past and therefore had to look for a service provider to help you get back up and running. We have noticed that a large proportion of our ad-hoc services could have been avoided should our clients have looked at their IT beforehand. Simple things such as regular backups would have saved those hours and therefore £100’s if not £1000’s of wasted time and lost data.
There are arguments to say that having a relationship with a great IT Support provider in the first place can save a business money in the long term. However you need to understand where your money is being spent and what return on your investment will bring.
Therefore we like to suggest to all clients and contacts to have regular reviews of your IT infrastructure even if you are not a client on a retained contract. What this does is to allow an expert to look into your hardware today, review your software usage and then check for potential issues. This will give you an idea of what cost could be upcoming and therefore allow you to financially plan for it and then get you in a position where you will have little need for ad-hoc support.
The benefits of these reviews are:
- Highlighting potential issues in your business
- Ensure that you have regular backup’s and are able to recover quickly from a disaster
- Looking to the future to ensure you are able to leverage technology to it best for your business
- Ensure that your software licences are up to date
- Ensures that external providers such as your Broadband provider are offering you the best deal possible
- Provides you with a future proof IT plan
- And many more
All good IT Support companies will offer you this kind of service, and some like us at D2NA offer it for free. This is normally a good-will gesture to our clients, but it also gives us the opportunity to highlight to you how good we are.
For more information please call us on 0845 838 5586 or visit our website at
www.d2na.com.