When looking at Disaster Recovery and data backup specifically, one of the first questions I’m usually asked is, how often should we backup our data?
The impact of losing customer and/or company data can be a spectrum – from frustration at a few hours’ lost work for an individual, to major downtime that hits your bottom line hard.
With this in mind, it helps to start by thinking in terms of how much information and operational time you can afford to lose. This varies from one business to another of course – for some a day is manageable, for others, they can’t afford to lose any time or data at all. For example, many of our clients opt for continuous backup to our UK data centres, so they never risk losing a thing and can restore at the click of a button.
However, frequency of backup is only part of the story when it comes to bolstering your Disaster Recovery and Business Continuity through technology.
Regular backups are the first step in enhancing Disaster Recovery and Business Continuity, but what’s the full story?
As a starting point, it pays to think about the following points, which I’ll explain in more detail below:
- Backup reliability
- The reality of restoring data
- Who might need to restore what?
Backup reliability – where many people get caught out
Much like taking out a poor car insurance policy, there’s really no point at all if it doesn’t pay out when you’ve had a crash, to get you back on the road. One of the most important aspects of your backup records is whether data is being stored properly. And, whether everything would restore as you expect it to if needed.
Many people get caught out here. They rarely know there’s a problem until it comes to needing to restore their data in an emergency.
We test every single backup regularly so that we can give you assurance that your Disaster Recovery and Business Continuity plans will be executed as you expect. It removes a whole raft of uncertainty.
The reality of restoring data
Few IT teams get chance to practice restoring company systems, never mind when the pressure is on. When you’re trying to recover from downtime, the last thing you need is staff learning on the job in the midst of an emergency. This does happen though – through no fault of in-house teams, they are simply being asked to deliver what is a specialist IT service.
Many of our clients opt for our Disaster Recovery as a Service (DRaaS) solution for this reason. They call us in an emergency and our engineers (who are used to DR activity) work with in-house teams to get the company back online rapidly. It’s a much needed safety net as all businesses are vulnerable to natural disaster, cyber crime and human error.
Who might need to restore what and how quickly?
This is a question of understanding your organisation’s needs and mapping out what data and systems are critical to the business. As well as understanding how quickly the company as a whole needs to be back online, and whether there are some systems that are deemed less critical, there’s also an individual consideration. Do production teams need immediate operations, while administrative teams could last a day – or is there no difference across highly integrated businesses?
These are great discussions to have with your team, to make sure everyone is on the same page. This is a useful tool to ensure you have the plans, policy and resource in place to deliver on your requirements.
For more information on how we can enhance your Disaster Recovery and Business Continuity capability, call us on 03301 59 59 69 or email firstname.lastname@example.org