On Demand Support Plus
If you want the peace of mind of knowing that we will be available on demand with guaranteed response times, you can upgrade to On Demand Support Plus. There are various finance plans for upgrading – e.g. by paying a retainer fee, or a higher hourly rate, or ‘banking’ pre-paid support time. The bottom line is the more commitment to give us the more commitment we give you. The point is that you stay in control by demanding the service level that’s right for your business – with the most cost effective payment plan.