What's Included in Total Network Support
Everything’s included for a fixed monthly cost - with no long contract tie in - so no matter what gets thrown at your business, you can have confidence that your IT services are appropriately resourced, while retaining the ability to maintain accurate financial plans.
Total Network Support includes all of the following features and more
(please go to Compare Support Packages for a full feature list):
- Unlimited Telephone Support
- Unlimited Remote Support
- Unlimited On-site Support
- Helpdesk Management
- KPI Reporting
- Priority Local Rate Telephone Line
- Priority Email Address
- 24/7/365 Customer Portal
- Pro-Active Support & Monitoring
- Emergency Reponse
- Access to Directors' Mobiles
- Goodwill support for home setups
- Free Health Check