At the beginning of EEUK’s digital transformation, D2NA supported the team to move away from their old access client base CRM and implemented a new Cloud-based system. The next step was to deploy Microsoft Office 365, including Sharepoint, PowerBI and Teams, which the company is now fully utilising. IT support call times have been drastically reduced, online collaborative working has become the norm, and there is now one version of the truth across the business.

We also handle the company’s Office 365 licensing and Cyber Essentials accreditation, as well as managing software such as PeopleHR, Deputy and Casella which are vital to their everyday operations.

Their Cloud-based platform served EEUK well during the Covid-19 pandemic, with the senior management team having daily meetings through Teams. Staff have been holding one-to-ones in Teams, as well as reviewing documentation and operational productivity models through it: “We share the documentation while we’re on the call, have a look, make comments, make changes – it’s incredibly collaborative.” These experiences have even influenced their working practices going forward, as they seek to utilise Teams for client development and review meetings.